Shipping Policy

Last updated: 4 November 2026. Applies to orders placed with Sixcore Essentials in India.

1. Where we deliver

We accept orders for delivery across India, subject to the serviceability of the delivery PIN code and the availability of our delivery partners. If we cannot serve an address, we will contact you and, where payment has already been made, arrange the appropriate refund.

2. Delivery charges

Standard shipping is free across India. We do not charge a standard delivery fee on eligible orders. The final order total, including any applicable taxes and optional fees (if offered), is shown before you confirm your purchase.

3. Processing and dispatch

Orders are packed and handed to our delivery partners as soon as reasonably possible after confirmation, subject to stock and operational conditions. Orders placed on non-working days or holidays may be processed on the next working day. We will let you know if an unusual delay affects your order.

4. Estimated delivery

Delivery estimates shown on the product page, at checkout or in tracking updates are estimates, not guaranteed dates, unless we expressly confirm a delivery commitment. Actual delivery can vary by destination, courier capacity, public holidays, weather or other factors outside our reasonable control. Your rights under applicable law are not affected.

5. Tracking and delivery updates

When tracking information is available, we share it through the email address or mobile number you gave at checkout. You can also contact us with your order number for an update.

6. Accurate shipping details

Please provide a correct name, delivery address, PIN code and reachable mobile number. If a delivery cannot be completed because the address is incomplete or the recipient cannot be reached, our team will help with the next available option, subject to courier availability and applicable law. If any additional charge becomes necessary, we will explain it before asking for it.

7. Lost, damaged or delayed shipments

If a parcel arrives visibly damaged, contains the wrong product or appears lost in transit, please contact us promptly with your order number and photographs where possible. We will investigate with the delivery partner and offer a suitable resolution under our Return & Refund Policy and applicable consumer law.